Global Enterprise Technical Support

Enterprise Helpdesk

Enterprise Helpdesk includes integrated L1, L2 and L3 global enterprise technical support across applications. Services are rendered across a range of media including voice, e-mail and web. Enterprise Helpdesk has been one of WTM IT BPO's key offerings since inception. Our teams have expertise in handling all kinds of ticketing and CRM tools.

Enterprise Helpdesk Service Offerings include:

  • 1. Common off-the-shelf applications
  • 2. Enterprise Applications like SAP, JDE, etc.
  • 3. Applications Suites - Oracle