Our Services

We offer end-to-end services from the pure-play transactional processes to higher-end services such as support for Sarbanes Oxley (SOX) compliance, internal controls, tax, VAT, and GAAP-IFRS convergence. We also provide niche services such as revenue assurance, credit referral, roaming settlement for telecom industry, rent disbursement for retail industry, as well as yellow and blue book accounting for insurance.

Procure to pay

WTM BPO Procure-to-Pay (PTP) services

Our end-to-end service capability enables us to take on the entire spectrum of your accounts payable processes − from scanning and processing invoices to making proposals to ensuring a smooth month-end closing of finances.

How we deliver value to procure-to-pay clients

We have created outcomes for our clients by reducing cost of operations, helping them attain world-class cost structures, and implementing efficient controls. We have standardized their accounts payable (AP) processes with a high degree of automation.

We have a comprehensive and integrated PTP service capability, which we augment by continuously investing in procure-to-pay expertise through:

  • An end-to-end Source-to-Pay business platform - we take ownership of platform licensing, hosting, applications and processes
  • Point technology solutions with built in OCR engine and customize AP workflow
  • A dedicated procure-to-pay academy - which focuses on increasing domain expertise
  • Specialization of resources - through dedicated domain development programs called 'PTP Practice Ambassador

Quote to cash

WTM BPO Order-to-Cash (OTC) services

With us, you realize both seamless operations and transformational outcomes - we support your costs in tune with business cycle fluctuations (variable cost structure), improve top-line growth through cross- and up-selling, and help you keep pace with industry-specific regulations.

How we deliver value to order-to-cash clients

We provide end-to-end services through our global operating model for the Order-to-cash function. With WTM BPO, you get a partner who drives your journey of process consolidation and harmonization, .automates your processes, manages your risk, helps you recognize revenue early, improve your day sales outstanding (DSO), and enhance your end-customer satisfaction. To drive transformational benefits for our clients, we have made significant investments in order-to-cash processes:

  • Developed a suite of order-to-cash tools - including WTM Collections Management solution, WTM Cash Application solution, WTM Integrated Order Management system, and Customer Portal
  • Dedicated Collections Centre of Excellence - which focuses on driving process excellence and increasing domain expertise through training and certification
  • Training and certification specific to OTC skills
  • Specialization of resources - through dedicated domain development programs called 'OTC Practice Ambassador'

Record to report

WTM BPO Record-to-Report (RTR) services and Enterprise Reporting Analysis and Planning (ERAP) services

Over multiple engagements, our professionals have built near-zero-error efficiency in transactional processes such as journal entry, fixed assets and reconciliations. However, what sets us apart is our ability to deliver results in high-end processes in financial planning and analysis, tax, treasury, budgeting, cost analysis, and business controllership.

How we deliver value to record-to-report clients

We partner with our clients in their journey of consolidating and harmonizing their record-to-report processes. To enable better financial performance for our clients, we automate processes, enable early revenue recognition, and enhance productivity. What differentiates us in the Record to Report and Enterprise Reporting Analysis and Planning space is the wide range of services that we provide to our clients, ranging from:

  • Financial reporting (includes filing statements such as form 10K / 10Q for client's filing with USA SEC)
  • Enterprise reporting, analysis and planning support (budgeting / forecasting, variance analysis, investment analysis and non-financial reporting, competitor analysis)
  • Testing and compliance for the Sarbanes?Oxley Act (SOX)
  • Tax support for Europe VAT, GAAP-IFRS convergence support

Our key investments in this domain are:

  • WTM General Ledger Technology solution ? to manage journal entry, period-end close, balance sheet account reconciliation, and inter-company transaction management
  • CFO Dashboard solution ? which provides powerful business intelligence, insights, and facilitates analytics on underlying controllership functions
  • Balance Sheet Account Reconciliation technology solution ? for automation of end to end reconciliation
  • Balance Sheet Account Reconciliation technology solution ? for automation of end to end reconciliation
  • Domain specific trainings including certification programs ? on US GAAP, IFRS and SSAE 16, ISAE 3402 (SOX)
  • Specialization of resources ? through dedicated domain development programs called 'RTR Practice Ambassador' and 'ERAP Practice Ambassador'

WTM BPO End-to-End Finance and Accounting (F&A) services

Transforming processes and delivering business value across the F&A value chain

Whether it's transactional processes or higher-end services you're looking for, we are geared to deliver. Today, we handle complex requirements in Sarbanes Oxley compliance, internal controls, VAT, and GAAP-IFRS convergence support. Our clients trust us in their outsourcing journey and choose to build long-term relationships with us. Some of the key differentiators of our practice are:

Finance Centers of Excellence (FCoE):

This team ensures you get talent with deep-rooted domain competence through talent development programs that range from accounting fundamentals to IFRS and SOX training. Our FCoE drives best-practice sharing and has benchmarked F&A processes with industry standards.

Technology as a value multiplier:

Our point solutions, bolt-on tools, and cloud-based services help you crunch process timelines, simplify processes, accelerate process output, increase accuracy, and maximize value from your existing enterprise resource planning (ERP) investments.

Independent risk management, compliance and quality assurance:

This team ensures we build watertight operations with 'independent' risk management, compliance, and quality assurance for your operations.

Business Value Realization (BVR) model:

Our BVR model directly impacts multiple dimensions of your overall finance functional maturity, helping you get the maximum mileage from your outsourcing initiative. We provide great assistance to our clients, including:

  • Reduced the cost of the finance function
  • Reduced the cost of control
  • Implemented world-class processes incorporating best-in-class practices