Specialty retailers face the daunting challenge of competing with discount and online only retailers who offer a broad selection of merchandise and low prices. To succeed in this hyper-competitive business environment, specialty retailers need innovative ways to compete and invest in offering products and services at compelling price points while delivering exceptional customer experience across all channels and touch points. Also, considering that this segment is the most affected by macro economic factors, it is imperative for specialty retailers to continue to rely on technology powered business transformation and efficiency initiatives to survive and succeed.
WTM offers unique solutions that can seamlessly adapt to the business environment by blending domain knowledge, technology expertise and delivery excellence. We work with multiple leading specialty retailers across their value chain and have built a competency portfolio in key focus areas such as:
- Assortment Planning
- Customer Experience Management
- E-Commerce, Mobile & Social
- Inventory Planning
- Price Optimization