Hospitality and Leisure Industry

The exponential growth in the Hospitality and Leisure Industry has resulted in a host of major issues that require swift and proactive measures in operations, customer relationship management and back office processes, to name a few. Since, the Hospitality Industry comprises multiple business units or chains scattered all over the globe, it is a constant challenge for travel and hospitality companies to address local, lingual and cultural needs of the customers.

WTM's Hospitality practice is dedicated and gives business solutions and smart technology packages that create the perfect experience for customers.
  • WTM's Capabilities and Services based Guest Experience Manager
  • MS Surface applications (in collaboration with Microsoft)
  • Enterprise Property Management and Distribution System
  • Common Use Self Service
  • Outsourced Revenue Management
  • Online demand based pricing and ticketing for leisure and amusement parks
  • Drive through operations
  • E and M-commerce applications
  • Energy management systems
  • Digital Marketing and Social Media
  • Security services
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