Integrated BPO/ KPO for reduced operating costs
Deriving insurances industry requirements call for services that go beyond a conventional BPO with simple back office labor arbitrage. Insurers over the globe are demanding reduced operating costs even as service levels are amended by leveraging the strengths of partners who offer centralization, standardization and alteration of business processes.
WTM's Integrated Business Process Outsourcing/ Knowledge Process Outsourcing solutions have assisted customers reduce costs essentially while linking it to business outcomes using common processing platforms that enhance speed to forum, offer pricing affability and delivery models that span near and seaward locations. Our transformational frameworks have been built over years, backed by our substantial consulting exposure as well as research and development in the insurance domain. Our practice delivers business aspirations through organizational restructuring, technology rationalization, digitization, disqualifying redundancies and rebalancing the equation between exercise and skill set requirements.