According to todays business scenario the After Sales business in the automotive industry is becoming increasingly important for the OEMs.Opposite to the highly profitable after sales business, the profit margins are shrinking considerably in the new car sales business.
OEMs have to develop innovative business models in order to fulfill the changing consumer needs and improve their market share growth. Also, the dealerships have to improve their overall efficiency to assure better services to the customers by investing in proper systems and processes. Organizations are expected to step up efforts to achieve better visibility of the complete operations and profitability thereof, improve forecasting and demand planning capabilities of service and spare parts so that non-availability situations are decreased and optimize inventories.
How can WTM Help?
WTM's Automotive Group enables you to fulfill the upcoming challenges in the After Sales segment by bringing its in-depth understanding of the Automotive After Sales domain and rich technological expertise. We have extremely good proficiency in the areas of dealer management systems and warranty. We have executed multiple projects in the dealer management system including development of a comprehensive custom built dealer management system based application.