Utilities

Increase energy customer satisfaction

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Improve customer retention rates in a deregulated energy market and deliver superior service with our customer care software solutions.
  • Gain deep insight into your customer base
  • Reduce customer response times
  • Run complex billing processes

Customer Relationship Management and Billing for Utilities

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Optimize cash flow with our customer relationship management (CRM) and billing solution for utilities. Respond quickly to customer questions, avoid disputes, and streamline collections.
  • Manage business procedures quickly and accurately
  • Implement processes that offer increased value to your operations and customers
  • Improve customer experiences

Financial Management of Utility Customers

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Improve customer service and satisfaction by providing your agents with the information they need to respond to questions, resolve disputes, and streamline collections.
  • Gain a 360-degree view of each customer's account
  • Improve collections procedures
  • Optimize cash-flow processes

Energy Data Management in a Deregulated Market

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Streamline processes for metering and measuring load shapes, settling energy quantities, managing schedules, and billing interval customers.
  • Optimize profile management
  • Improve synthetic profiling
  • Run complex billing and settlement processes

Municipal Billing Solutions for Waste and Recycling

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Improve cost center management across your waste and recycling operation ? from logistics through disposal.
  • Optimize billing for municipal waste and recycling activities
  • Improve resource utilization with access tools and route planning
  • Instantly receive and process data from the weigh scale
  • Run complex billing and settlement processes

Optimize with meter data management software

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Integrate meter data automatically with back-end systems for better customer management support, billing, and analysis.
  • Deliver cost-effective customer services
  • Improve market performance
  • Optimize revenues
  • Manage demand
  • Reduce operating costs

Advanced Metering Infrastructure (AMI) for Utilities

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Get more accurate billing and analysis and improve service - by integrating customer meter data instantly with back-end systems.
  • Streamline operations and meter-data management
  • Support all customer-centric business processes, from billing through to analysis
  • Achieve bi-directional communication and control of smart meters

Energy Data Management in a Deregulated Market

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Streamline processes for metering and measuring load shapes, settling energy quantities, managing schedules, and billing interval customers.
  • Optimize profile management
  • Improve synthetic profiling
  • Run complex billing and settlement processes

WTM ERP Smart Meter Analytics

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WTM ERP Smart Meter Analytics powered by WTM ERP enables utility companies to turn massive volumes of smart meter data into powerful insights and actions.
  • Deliver targeted demand-side management programs to increase adoption rate
  • Reduce direct energy costs via more accurate load forecasts
  • Achieve energy savings and carbon emission targets
  • Increase revenue by upselling new energy services

Boost your plant performance

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Streamline your plant operations by using the reporting and trending functionality of our operational management software.
  • Monitor performance
  • Plan shifts and maintenance
  • Facilitate plant availability
  • Improve standards for personnel safety

Enterprise Asset Management for Utilities

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Achieve end-to-end asset management with an integrated platform that can help you reduce risks, while driving asset strategies.
  • Improve the performance of existing assets
  • Achieve consistent and reliable asset data for better decision making
  • Increase production, productivity, and budget efficiency

Enterprise Asset Management for Utilities

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Achieve end-to-end asset management with an integrated platform that can help you reduce risks, while driving asset strategies.
  • Improve the performance of existing assets
  • Achieve consistent and reliable asset data for better decision making
  • Increase production, productivity, and budget efficiency

Enterprise Asset Management for Utilities

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Achieve end-to-end asset management with an integrated platform that can help you reduce risks, while driving asset strategies.
  • Improve the performance of existing assets
  • Achieve consistent and reliable asset data for better decision making
  • Increase production, productivity, and budget efficiency

Run better with utilities procurement software

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Develop a more structured, transparent, and automated approach to energy trading and procurement. Our energy portfolio management solution can help you meet customer demand more effectively.
  • Protect energy investments
  • Manage energy portfolios more efficiently
  • Adapt our solutions to meet your needs

Drive efficiency with utility company IT software

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Connect every area of your organization for greater control and efficiency. With WTM ERP IT software solutions, you can adapt to shifting business demands and technology changes without compromising the integrity of your data.
  • Analyze operations based on large volumes of detailed information
  • Achieve secure access to business processes anytime, anywhere, and on any device
  • Design, compose, and adapt processes that address your customers' and employees' unique needs
  • Adapt to accelerating change, and manage your IT infrastructure in an integrated manner