Rethink telecom billing to support monetization of new services

Support your line of business managers more efficiently by using a flexible, modular, and integrated platform built for the needs of today's telecom billing environment.
  • Accelerate time to market for new services and bundles with flexible pricing support
  • Reduce costs by consolidating rating systems, automating tasks, and minimizing invoice production
  • Offer tailored promotions and bundles based on real-time insights - boosting customer satisfaction

Telecommunications Billing

Open up new revenue streams by monetizing service-based business opportunities including mobile applications, content sales, and cloud services with a flexible, integrated billing platform.
  • Support convergent charging manage pricing, rating, simulations, and account balances across mass volume transactions
  • Manage partner revenue and create unified invoices from disparate billing systems
  • Improve customer financial management from revenue to collections to dispute management for greater customer retention

Deliver the right product at the right place and time

Keep pace with the way your customers use telecom services - no matter how much their preferences change and evolve. Tap into real-time customer insights and develop products and services that build loyalty.
  • Gain deep insight into your customer base and take action using that intelligence
  • Attract and retain customers by delivering products designed around their needs
  • Maximize the effectiveness of your channels to expand market reach
  • Deliver the right products to the right customers at the right time

Customer Analysis and Retention

Gain deeper customer insight to provide targeted reduce churn, offerings, and increase subscriber revenue.
  • Improve customer retention and up-sell opportunities
  • Leverage your existing CRM, billing, and financial applications
  • See value quickly, thanks to fast implementation

Retail Store Management

Deliver an in-store experience that delivers the products and excites customers and services they need - while reducing stock overhead.
  • Deliver innovative services based on customer needs and preferences
  • Deliver intelligent forecasts based on an understanding of customer demand
  • Identify high-risk transactions with real-time fraud watch and loss prevention analytics

Dealer Management

Maximize the retenion and revenue and of your dealer channel - while controlling costs and gaining operational efficiencies.
  • Help dealers gain new subscribers and reduce order processing costs
  • Gain visibility into dealer operations - reducing stockouts and days sales outstanding (DSOs)
  • Increase dealer satisfaction by offering flexible commissions and helping to lower costs

Customer Service

Maximize revenue and customer satisfaction with an integrated service process across all of your service interactions.
  • Deliver a consistently high level of service - resolving issues in the first contact
  • Offer the insight needed to up-sell and cross-sell products and services
  • Reduce part and product returns by proactively identifying and resolving critical product issues

In-Memory Computing for Telecom

Turn insight into action faster than ever before with our in-memory computing softwares, and services.
  • Deliver real-time information throughout the organization - for better decisions
  • Quickly launch new offers and bundles based on advanced analysis of customer behavior and usage
  • Make real-time connections between network performance and customer experience

Maximize network assets - and seize opportunities

Reduce your operating expenses by managing your network assets more effectively. With our network lifecycle management solution, you can link your financials with your logistics and maintenance - for a reliable, integrated view of your network operations.

Network Lifecycle Management

Manage the lifecycle of building, designing, and commissioning network assets - so that your network is ready when you want to capitalize on opportunities.
  • Gain end-to-end visibility into capital projects and assets
  • Improve project oversight and collaboration
  • Meet your targets with structured budgeting, realistic estimates, and continual monitoring

Gain a competitive edge with HR telecommunications solutions

Manage, train, and utilize talent more effectively than your competitors. With our telecommunications human resources solutions, you can build an innovative workforce - and can be able to deliver ever-higher levels of customer service.
  • Hire and train the best talent faster - then measure employee success
  • Gain insight to leverage your best people when and where you need them
  • Identify workforce trends early to predict demand and calculate ROI on telecom HR projects

Support your business units with effective telecom IT services

Help your organization adapt quickly to sweeping change in the telecom industry. With our telecom IT solutions, you can empower decision makers with the information they need to make real-time business decisions and reducing your IT cost.
  • Tap into powerful analytics to deliver real-time information throughout your enterprise
  • Ensure data quality, harmonization, and compliance with robust enterprise information management
  • Integrate across disparate systems, processes, and both internal and external data sources
  • Comply with global standards while managing your enterprise IT costs

Increase productivity while reducing supplier and partner costs

Reduce supply costs while managing the complexity of an increasingly global supplier network - by relying on our procurement software, and services.
  • Centralize your sourcing and spend management for greater visibility and cost savings
  • Manage risk - and improve supplier engagement - with more insight into supplier performance
  • Enhance productivity with best practices and shorter cycle times
  • Automate governance and compliance - enforcing contract terms, sustainability requirements, and more
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