Public Sector

Become a more effective steward of public sector funds using financial management software

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Minimize the impact of spending cuts by improving productivity, efficiency, and the integration of your finance capabilities. Our public sector performance management software is designed to meet the unique budgeting requirements of government organizations and to provide the end-to-end support you need.
  • Optimize performance through closed-loop business processes
  • Reduce audit and control gaps between operations and financial reporting
  • Boost productivity and accountability with activity-based costing and performance-based budgeting
  • Integrate budgets with funds management
  • Support government grant processes - pre and post-award

Continuous Performance Improvement

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Unite execution and strategy with full visibility into operational performance ? to improve customer service, decrease costs, and maximize profitability.
  • Execute operational strategies to meet goals
  • Support risk management practices
  • Conduct operational performance analysis
  • Ensure continuous improvement across operations

Government Shared Services

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Efficiently deliver the same high-quality services to different groups within your shared public sector organization services.
  • Lower administrative costs by leveraging economies of scale
  • Strengthen public trust and deliver greater public value
  • Improve the quality and delivery of services to citizens

Grantee Management

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Support the full spectrum of grant processes, while improving access to grant services and reducing the complexity and cost of the grant environment.
  • Facilitate pre-award and post-award processes
  • Provide budget integration with funds management
  • Offer full reporting capabilities

Grantor Management

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Provide a integrated, comprehensive solution for government organizations that provide financial assistance programs to citizens and businesses.
  • Connect the end-to-end grant lifecycle process
  • Ensure regulatory compliance by capturing agreement terms and conditions
  • Increase visibility into agency-wide funding by consolidating the operating budget

Performance-Based Budgeting

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Integrate strategic performance with government activities, budget, and historical data for better planning and greater transparency.
  • Document goals and objectives clearly
  • Assign responsibilities to operational owners
  • Attribute costs to programs, goals, and objectives
  • Forecast and analyze plans more accurately

Public Sector Financials

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Adhere to public sector accounting requirements including encumbrance accounting and fund, budget execution, as well as financial and cost accounting.
  • Improve the efficiency of your financial operations
  • Meet financial, budgetary, and reporting compliance
  • Increase public sector transparency and accountability

Ensure the safety and security of your community

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Improve the efficiency of your public security agencies from the initial incident through to resolution. Our public security software solutions can help improve response efficiency, times, resource allocation, and emergency preparedness.
  • Improve command and control (C2) through integrated planning and situational awareness
  • Ensure emergency response that is rapid, flexible, and scalable - leveraging the right skills
  • Ensure accountable and effective recovery from security threats and incidents

Integrated Incident and Emergency Management

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Improve emergency management and incident - from call handling and resolution, to resource scheduling and tasking, to rostering and GIS-centric task management.
  • Improve decision making with real-time situational awareness
  • Merge call handling and resolution with multiple communication channels
  • Manage tasks and personnel assignments visually

Investigative Case Management

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Support law enforcement investigations with better identity handling, intelligence, and the standardization of digital and physical evidence processing.
  • Obtain a single real-time view of your investigations
  • Provide a unified approach for managing data and intelligence across investigations
  • Provide a highly secure access control and audit framework

Justice Management

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Manage the full spectrum of justice administration, online services, including cases, evidence, fines, payment collection, and trials management.
  • Enable courts and justice agencies to manage end-to-end processes
  • Provide innovative cross-agency delivery models
  • Improve efficiency by streamlining justice administration processes

Source, manage, and fund public sector operations with procurement and project management software

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Designed for every government function and level, our public sector procurement, project management, and asset management software can help you demonstrate accountability in an increasingly complex agency and compliance environment - all while managing service and resource demands.
  • Heighten visibility into end-to-end sourcing and procurement processes
  • Enable a way for your staff to analyze integrated spend data
  • Deliver services based on strategic sourcing demands

Asset Operations and Maintenance

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Whatever your asset, maintain and operate it better - from work and purchase orders to scheduled maintenance and shut downs, and everything in between.
  • Synchronize program plans with asset management
  • Ensure on-time, on-budget scheduling
  • Shorten cycle times for service delivery
  • Reduce capital tied up in inventory

Asset Operations and Maintenance

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Whatever your operate, asset and maintain it better - from work and purchase orders to scheduled maintenance and shut downs, and everything in between.
  • Synchronize program plans with asset management
  • Ensure on-time, on-budget scheduling
  • Shorten cycle times for service delivery
  • Reduce capital tied up in inventory

Procurement

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Drive end-to-end procurement for your public entity - including integrated tenders, sourcing, awards, contract management, and document authoring.
  • Manage supplier performance more efficiently
  • Improve service by meeting sourcing demands
  • Cut costs associated with the procure-to-pay process

Program and Project Management

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Get a single, consolidated view of your budgets and resources - for smarter, more effective public sector program and project management.
  • Prioritize - and effectively manage - public sector projects and programs
  • Gain visibility into planned vs. actual resource utilization
  • Efficiently allocate your human and capital resources
  • Connect projects to contracts and billing processes

Improve tax and revenue collection with our software for the public sector

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Integrate and streamline your revenue and tax collection processes - with our software for the public sector. Get a consolidated view of your taxpayers, support multiple revenue types, ensure compliance, and efficiently add new tax scenarios as policies change.
  • Reduce tax and revenue collection costs, and increase efficiency
  • Implement new revenue streams - quickly and flexibly
  • Provide comprehensive taxpayer services for online filing
  • Facilitate tax collection and compliance by reporting cash movement sources organization-wide

Improve tax and revenue collection with our software for the public sector

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Integrate and streamline your revenue and tax collection processes - with our software for the public sector. Get a consolidated view of your taxpayers, support multiple revenue types, ensure compliance, and efficiently add new tax scenarios as policies change.
  • Reduce tax and revenue collection costs, and increase efficiency
  • Implement new revenue streams - quickly and flexibly
  • Provide comprehensive taxpayer services for online filing
  • Facilitate tax collection and compliance by reporting cash movement sources organization-wide

Collections Management

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Manage collection activities more easily - including installment plans, deferrals, and delinquent accounts - with a single view of your taxpayers.
  • Capture all appropriate taxes and revenues
  • Reduce administrative costs and boost efficiency
  • Ensure tax compliance with powerful reporting tools

Tax and Revenue Administration

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Improve constituent revenue and services collection efficiency - with public sector solutions that can help you consolidate and coordinate your tax processes.
  • Lower incidents of fraud and revenue leakage
  • Accelerate collections cycles and increase overall collections
  • Generate additional revenue with monetized services
  • Reduce your organization's operational costs

Provide efficient, interactive, and supportive citizen and social services - withWTM ERP software

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Deliver effective social services and programs to citizens, businesses, and other interest groups. With our citizen services and case management software, you can bring citizen and government interests together by gaining a deeper understanding of citizen needs, increasing responsiveness, and improving request and activity management.
  • Boost efficiency with a unified government gateway and consolidated citizen records
  • Identify and offer preferred citizen interaction channels
  • Support "one stop" secure online and electronic payment for citizen services
  • Manage and track social services faster, with lower costs

Citizen Services Case Management

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Boost responsiveness across your citizen services - with a configurable case management solution that helps you track multiple citizen and interactions with government.
  • Centralize access to case data in a secure, controlled environment
  • Increase both government and citizen confidence in the case system
  • Comply with data privacy regulations and retention policies
  • Lower resource demands for system maintenance and support

Citizen Services Multichannel Access

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Enhance your organization's ability to manage service requests, multichannel communication, returns, orders, and more.
  • Resolve issues quickly through a single desktop function
  • Research technical questions, handle complaints, and confirm entitlements easily
  • Streamline the scheduling of service appointments
  • Boost service efficiency and improve communication

Optimize resources and logistics for streamlined operations with WTM ERP postal management software

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Streamline postal service reduce costs, operations, and increase productivity. Our postal service management software can help you tighten and fine-tune logistic processes so you can deliver a higher level of customer service.
  • Accelerate complex service pricing, charging, and billing processes
  • Improve payments and collections management for high volumes of customers and transactions
  • Create, execute, and track shipments with integrated functionality and heightened visibility
  • Streamline mail-handling operations within your facility - from processing to sorting to delivery

Solutions for Postal Services

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Streamline your postal service operations for improved efficiencies across all lines of business and customer service.
  • Access customer information across every level
  • Simplify complex service pricing, charging, and billing processes
  • Optimize mail-handling operations, including processing, sorting, and delivery

Get maximum strategic value out of your public sector IT - with management software that delivers

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Give your workforce the tools they need to make better respond and decision faster to constituency demands. Our public sector IT software solutions can help all levels of government staff turn raw data into meaningful insight.
  • Shorten IT delivery and innovation cycles
  • Align your IT budget to strategic public sector goals
  • Reduce IT system upgrades and operation costs
  • Detect and resolve information technology risks faster

Effectively manage your most important asset - your people - with our HR software for the public sector

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Streamline HCM (human capital management) processes across your government organization - from global payroll to performance management to shared services - with our HR software for the public sector.
  • Automate and integrate HR processes for improved efficiency
  • Identify, develop, compensate, and retain key talent
  • Gain real-time insight into workforce performance
  • Support multiple more languages, currencies, and local regulations
  • Take advantage of a payroll solution specific to UN agencies