Public Sector

Improve public sector efficiency with software from WTM ERP

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Improve government programs, policy, and operational performance. Our public sector software solutions can help you increase operational and fiscal efficiency and facilitate citizen collaboration - all while managing security threats with integrated, secure information sharing.
  • Meet government and regulatory compliance
  • Increase revenues and reduce operating costs
  • Provide comprehensive performance analytics
  • Streamline collaboration across government agencies
  • Interact with citizens across multiple communications channels

Grantee Management

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Support the full spectrum of grant processes, while improving access to grant services and reducing the complexity and cost of the grant environment.
  • Facilitate pre-award and post-award processes
  • Provide budget integration with funds management
  • Offer full reporting capabilities

Grantor Management

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Our softwares, and services provide a comprehensive, integrated solution for government organizations that provide financial assistance programs to citizens and businesses.
  • Connect the end-to-end grant lifecycle process
  • Ensure regulatory compliance by capturing agreement terms and conditions
  • Increase visibility into agency-wide funding by consolidating the operating budget

Continuous Performance Improvement

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Unite strategy and execution with full visibility into operational performance to improve customer service, maximize profitability, and decrease costs.
  • Execute operational strategies to meet goals
  • Support risk management practices
  • Conduct operational performance analysis
  • Ensure continuous improvement across operations

Public Sector Financials

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Adhere to public sector accounting requirements including fund and encumbrance accounting, budget execution, as well as cost and financial accounting.
  • Improve the efficiency of your financial operations
  • Meet financial, budgetary, and reporting compliance
  • Increase public sector transparency and accountability

Government Shared Services

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Efficiently deliver the same high-quality services in many different groups within your public sector organization with shared services.
  • Lower administrative costs by leveraging economies of scale
  • Strengthen public trust and deliver greater public value
  • Improve the quality and delivery of services to citizens

Performance-Based Budgeting

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Integrate strategic performance with activities, government budgets, and historical data for better planning and greater transparency.
  • Document goals and objectives clearly
  • Assign responsibilities to operational owners
  • Attribute costs to programs, goals, and objectives
  • Forecast and analyze plans more accurately

Program and Project Management

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Maintain a single view of budgets and resources to improve your accounting process across government programs.
  • Prioritize public sector projects
  • Maintain visibility into actual and planned resource utilization
  • Ensure efficient human and capital resources
  • Link projects with contracts and billing processes

Asset Operations and Maintenance

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Whatever your asset, operate and maintain it better - from work and purchase orders to scheduled maintenance and shut downs, and everything in between them.
  • Synchronize program plans with asset management
  • Ensure on-time, on-budget scheduling
  • Shorten cycle times for service delivery
  • Reduce capital tied up in inventory

Procurement

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Enable end-to-end procurement - including integrated tenders, awards, sourcing, contract management, and document authoring.
  • Manage supplier performance more efficiently
  • Improve service by meeting sourcing demands
  • Cut costs associated with the procure-to-pay process

Integrated Incident and Emergency Management

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Improve incident and emergency management - from call handling and resolution, to tasking and resource scheduling, to rostering and GIS-centric task management.
  • Improve decision making with real-time situational awareness
  • Merge call handling and resolution with multiple communication channels
  • Manage tasks and personnel assignments visually

Investigative Case Management

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Support law enforcement investigations with better identity handling, intelligence, and the standardization of digital and physical evidence processing.
  • Obtain a single real-time view of your investigations
  • Provide a unified approach for managing data and intelligence across investigations
  • Provide a highly secure access control and audit framework

Justice Management

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Manage the full spectrum of justice including cases, administration, online services, evidence, fines, payment collection, and trials management.
  • Enable courts and justice agencies to manage end-to-end processes
  • Provide innovative cross-agency delivery models
  • Improve efficiency by streamlining justice administration processes

Payment Services

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Streamline payment processing with our public sector solutions that enable mass processing of payables and account receivables.
  • Automate the processing of payments
  • Reduce your organization's operational costs
  • Provide greater accountability of services
  • Realign operations quickly to cope with changes in demand

Citizen Services Case Management

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Boost responsiveness across your citizen services - with a configurable case management solution that helps you to track multiple citizen and interaction with government.
  • Centralize access to case data in a secure, controlled environment
  • Increase both government and citizen confidence in the case system
  • Comply with data privacy regulations and retention policies
  • Lower resource demands for system maintenance and support

Citizen Services Multichannel Access

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Enhance your organization's ability to manage service multichannel communication, requests, orders, returns, and more.
  • Resolve issues quickly through a single desktop function
  • Research technical questions, handle complaints, and confirm entitlements easily
  • Streamline the scheduling of service appointments
  • Boost service efficiency and improve communication

Social Services Management

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Provide client-centric integrated case management with a solution that automates monetary benefits allocation and social care delivery.
  • Improve information accuracy with a single, shared source
  • Automate social case work business processes to reduce manual workloads
  • Increase citizen trust with lower response times and overall service enhancements

Collections Management

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Manage collection activities more easily - including installment plans, deferrals, and delinquent accounts - with a single view of your taxpayer.
  • Capture all appropriate revenues
  • Reduce administrative costs and boost efficiency
  • Strengthen tax compliance for improved revenues

Tax and Revenue Administration

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Improve constituent services and revenue collection efficiency - with public sector solutions that can help you coordinate and consolidate your tax process.
  • Lower incidents of fraud and revenue leakage
  • Accelerate collections cycles and increase overall collections
  • Generate additional revenue with monetized services
  • Reduce your organization's operational costs

Solutions for Postal Services

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Streamline your postal service operations for efficiencies across all lines of business and improved customer service.
  • Access customer information across every level
  • Simplify complex service pricing, charging, and billing processes
  • Optimize mail-handling operations, including processing, sorting, and delivery

Public Sector Solutions for Small and Medium Enterprises

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Provide better safety, public sector services, security, and infrastructure to your citizens and your community.
  • Improve talent productivity and management
  • Meet the needs of constituents and a changing tax base
  • Gain insight into customer segment needs, costs, and profits
  • Support public sector services, innovation, and delivery
  • Increase transparency, reporting, and accountability

Mobile Solutions for the Public Sector

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Improve productivity, drive agility, and sharpen your competitive edge with our mobile solutions.
  • Transform your organization
  • Give your employees secure mobile access to the information and systems
  • Leverage a wide range of mobile apps and underlying infrastructure

Intelligence Analysis for Public Sector

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Give a powerful weapon to your security analysts against terrorism, crime, cyber threats, and fraud with intelligence analysis software for the public sector.
  • Derive intelligence and security-related meaning from complex information sources
  • Manage large volumes of structured and unstructured intelligence information
  • Integrate intelligence information across departments, agencies, or countries

Rapid-Deployment of Situational Awareness for the Public Sector

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Access the real-time data for accelerating responses to public-safety threats, using mobile devices to streamline decision making and cross-agency collaborations.