Insurance

Future proof your insurance business with flexible end-to-end software processes like claims management

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Facilitate claims management, streamline policy administration, and enhance your systems with our insurance software. Find out why more than 1,000 of the world's best-run insurance companies are relying on WTM ERP to help them improve performance and customer service.
  • Mitigate time to market for tailored insurance products
  • Streamline insurance operations reducing process complexity and costs
  • Efficiently manage compliance and stay on top of new regulations
  • Run maximum performance from your sales force and manage incentives
  • Improve customer satisfaction and loyalty

Customer Billing and Payment

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Synchronize billing and payment processes across multiple channels to drive greater customer satisfaction, increase efficiency, and outpace your competition.
  • Globalize electronic billing
  • Advances your cash flow
  • Accommodate end-to-end business processes
  • Instantly adopt statutory regulations
  • Automate and harmonize your front and back offices

Financial Asset Management

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Improve your return on investment, minimize risk, and ensure compliance with a centralized platform for portfolio administration.
  • Allow up-to-the-minute analytics to improve decision making
  • Accommodate processes and multi ledger capabilities for multiple GAAP accounting
  • Usage an analytical and risk reporting framework on a comprehensive data platform
  • Mitigate risk with a security and authorization mechanism

Manage Risk and Compliance

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Enhance strategic and operational performance and effectively mitigate business risk through cost-effective management of regulatory and policy compliance.
  • Harmonize the management of financial, operational, and compliance risks
  • Efficiently identify and manage risks before they can have an impact
  • Automate risk monitoring across end-to-end processes
  • Determine and mitigate risks through the entire insurance product lifecycle
  • Comply with Solvency II regulations through analytics and increased data transparency

Reinsurance Management for Primary Insurers

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Flexible demand peeks and optimize capacity by strategically managing reinsurance coverage. Boost accounting operations efficiency and improve financial reports.
  • Accommodate reinsurance treaty administration and accounting as part of your process
  • Offer full functions for all types reinsurance coverages in all business lines
  • Adopt corporate and external reporting requirements
  • Provide real-time data access across your entire business portfolio

Reinsurance Management for Reinsurers and Retrocessionaires

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Mitigate your total cost of ownership and improve risk management across the reinsurance lifecycle with support for a broad range of core processes.
  • Take a holistic view of reinsurance coverage and parties involved
  • Usage consistent, clear data for treaty administration and accounting
  • Enhance compliance with regulatory and rating agencies
  • Develop financial statements according to common accounting principles

Claims Management

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Accommodate your claims management processes across departments and lines of business to enable timely claims processing and a positive customer experience.
  • Settle claims faster across multiple channels with fewer touches or none at all
  • Make better decisions thanks to deeper analytics
  • Gain the agility to improve claims management as business and technology evolve
  • Take advantage of true end-to-end solutions that span functional boundaries

Policy Administration

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Mitigate time to market for tailored insurance products by automating and streamlining your policy administration processes.
  • Maintain multi line products tailored to your customers and distribution channels
  • Give fast response to market demands with innovative, flexible product design options
  • Authorize policies and process changes and updates quickly and efficiently
  • Increase inquiry processes across the complete policy lifecycle

Incentive and Commission Management

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Run profitable sales by optimizing sales force operations, streamlining compensation, and supporting a multichannel strategy.
  • Align your sales strategy with corporate goals
  • Run revenue by defining sales targets
  • Enhance sales revenue by creating powerful incentives for your sales force
  • Improve margins through the sale of profitable products

Customer Service Contact Center

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Improve customer satisfaction by connecting processes across departments and empowering agents to provide proactive customer service.
  • Provide full visibility into customer information with a unified data environment
  • Take faster decisions with real-time access to customer, claim, and complaint status
  • Enhance customer service with guidelines to manage complaints and issue escalation

Marketing Campaign Management and Customer Segmentation

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Efficiently analyze, plan, and execute all of your marketing activities through each customer touch point.
  • Develop personalized real-time offers through inbound marketing channels
  • Develop strategic campaigns and provide multichannel execution
  • Manage customer relationships with relevant, personalized interactions

Sales Force Management

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Allow the knowledge needed to turn customer insight into sales strategies that acquire, grow, and retain profitable relationships.
  • Support tailored products to drive growth and exceed sales targets
  • Enable employees a 360-degree customer view to improve service
  • Provide management track, monitor, and improve employee sales performance

Financial Performance Managements

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Explain how to invest in opportunities that allow you to control costs, determine the best strategy, and use real-time data to make immediate adjustments.
  • Make better financial decisions faster using real-time data
  • Collapse your strategy across all levels of the insurance organization
  • Delegate accurate costing information to make informed decisions

Accounting and Financial Close

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Comply with evolving international accounting standards - while producing accurate quarterly and annual financial reports.
  • Accommodate and control all of your financial information
  • Develop financial and management reports that instill confidence
  • Globally track all of your data across languages and currencies

Rapid-Deployment of Insurance Sales Management

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Allow agents to gain comprehensive, real-time insight into customers, using a Web-based cockpit for managing sales and complying with established regulations.