Dinesh Industrial corporation's contact centres in the region manage a significant number of customer contacts a year. We manage all the things from lead generation to lead close It's a lot to consolidate and manage, drawing information from service partners and an ERP system.
We chose WTM SalesGrow CRM Software for customer relationship management (CRM) to support our huge sales team. This CRM Software helps us to more effectively communicate within the customers. When email was used for customer-related communications, there was no way to access information after the fact. Now, in Dinesh Industrial corporation everything is in one place and is easily accessible on just a single click.